Terms of Service
The short version
- By downloading or playing our games, you agree to these terms. If you don't agree, please don't use them.
- We give you a personal license to play. The games, their content and any virtual items remain ours.
- Virtual coins and items have no real-world value and generally can't be refunded, except where the law or the app store says otherwise.
- Play fair: no cheating, hacking or abusing other players.
- Nothing here takes away rights you have under mandatory consumer law.
1. About these terms
These Terms of Service ("Terms") are an agreement between you and:
Huggle Games Yazılım Anonim ŞirketiBarbaros Mah. Begonya Sk. Alive Tower No: 7 İç Kapı No: 1
34746 Ataşehir / İstanbul, Türkiye
Tax office: Kozyatağı · Tax ID (VKN): 4642221195
MERSİS No: 0464222119500001 · Trade Registry No: 1167121
Email: privacy@hugglegames.com
("Huggle Games", "we", "us"). They apply to our mobile games and apps (the "Games"), our website at hugglegames.com, and any related services (together, the "Services").
By downloading, installing, accessing or using the Services, you agree to these Terms and confirm that you have read our Privacy Policy, which explains how we handle personal data. If you do not agree, do not use the Services.
2. Who can use the Services
You may use the Services if you are old enough to agree to these Terms in your country, or if your parent or legal guardian has reviewed and agreed to them on your behalf. If you are a parent or guardian allowing a minor to use the Services, you are responsible for their use, including any purchases they make. You may not use the Services if you are barred from doing so under applicable law.
3. Your license to play
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable license to download, install and use the Games on devices you own or control, for your own non-commercial entertainment.
You may not, and may not help anyone else to:
- copy, modify, translate or create derivative works of the Services;
- sell, rent, lease, sublicense or otherwise commercially exploit the Services or any part of them;
- decompile, reverse engineer, disassemble or try to extract the source code of the Games, except where the law expressly allows it;
- remove or change any copyright, trademark or other notices.
4. Virtual items and purchases
The Games may include virtual currency (such as coins or gems) and virtual items (such as boosters, skins, extra lives, or an "ad-free" option) (together, "Virtual Items"). Some can be earned by playing, and some can be bought with real money.
- License, not ownership. Virtual Items are licensed to you under Section 3. They have no monetary value, are not your property, and cannot be exchanged for real money, goods or services, or transferred or sold to anyone else.
- Purchases through app stores. All purchases are made through the Apple App Store or Google Play and are subject to their terms and payment processes. Prices are shown in the store before you buy.
- Refunds. All purchases are final and non-refundable, except where required by law or by the refund policy of the app store you bought from. Refund requests are handled by Apple or Google. If you are a consumer in the EU, UK or Türkiye, you agree that delivery of digital content begins immediately after purchase, and you acknowledge that you therefore lose your right of withdrawal once delivery has started, to the extent permitted by law.
- Changes. We may change, rebalance or remove Virtual Items as part of running the Games. If we permanently close a Game, we will give reasonable notice in the Game where possible.
- Lost items. If a purchased item does not arrive or is lost due to an error on our side, contact us and we will work with you to restore it.
5. Advertising
The Games are free to play and are supported by advertising. You may see banner, interstitial or rewarded video ads, some of which may be personalized depending on your choices and the law where you live. Your options for controlling ads are described in our Privacy Policy. We are not responsible for the content of third-party ads, or for products or services offered by advertisers.
6. Rules of conduct
To keep the Games fun and fair for everyone, you agree not to:
- cheat, or use bots, hacks, mods, exploits or any unauthorized software that changes the Games or gives you an unfair advantage;
- exploit bugs instead of reporting them to us;
- interfere with, disrupt or attempt to gain unauthorized access to the Services, our servers or networks;
- obtain Virtual Items in unauthorized ways, or buy or sell them outside the Games;
- harass, threaten, or post offensive, unlawful or infringing content, including in nicknames or chat where available;
- impersonate any person or misrepresent your relationship with Huggle Games;
- use the Services for any illegal purpose or in breach of these Terms.
7. Intellectual property
The Services and all related content, including code, graphics, characters, music, sounds, text, the "Huggle Games" name and logo, and all Virtual Items, are owned by or licensed to Huggle Games and are protected by Turkish and international intellectual property laws. Except for the limited license in Section 3, these Terms do not give you any rights in our intellectual property.
8. Feedback and user content
If you send us ideas, suggestions or feedback, you agree that we may use them freely without any obligation to you. If a Game lets you create content (such as a nickname or profile), you remain responsible for it, and you give us a worldwide, royalty-free license to use, display and reproduce it to operate the Services. We may remove content that breaks these Terms.
9. Third-party services
The Services may contain links to, or features provided by, third parties, such as app stores, sign-in services, ad networks and social networks. Their terms and privacy policies apply to your use of them, and we are not responsible for their content or practices.
10. Updates and availability
We may update the Games from time to time to add features, fix bugs or improve security, and some updates may be required to keep playing. Some features may need an internet connection. We work hard to keep the Services available, but we do not guarantee that they will always be available, uninterrupted or error-free, and we may change, suspend or discontinue any part of them.
11. Suspension and termination
You may stop using the Services at any time by uninstalling the Games. We may suspend or terminate your access to the Services, or remove Virtual Items, if you seriously or repeatedly breach these Terms, if required by law, or to protect other players or the Services. Where reasonable, we will tell you why. Sections 4 (no monetary value), 7, 8, 12, 13, 14, 15 and 18 survive termination.
12. Disclaimers
To the fullest extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Some countries do not allow these exclusions, so they may not apply to you, and nothing in these Terms affects your statutory rights as a consumer.
13. Limitation of liability
To the fullest extent permitted by law, Huggle Games will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or Virtual Items, arising from or related to the Services. Our total liability to you for any claim relating to the Services is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) 50 US dollars.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or gross negligence (ağır kusur), for intentional misconduct, or for any other liability that cannot be limited or excluded by law.
14. Indemnity
To the extent permitted by law, you agree to compensate Huggle Games for reasonable losses and costs arising from your intentional or negligent breach of these Terms or your misuse of the Services. This does not apply if you are a consumer and the law does not allow it.
15. Governing law and disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict of law rules. Subject to the paragraph below, the Courts and Enforcement Offices of Istanbul Anadolu (Istanbul Anatolian Side) have jurisdiction over any dispute arising from these Terms.
If you are a consumer, this does not take away the protection of the mandatory laws of the country where you live, and you may also bring a claim in the courts of your country. Consumers in Türkiye may apply to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) or Consumer Courts within the monetary limits set each year. Consumers in the EU may also use the European Commission's online dispute resolution information at consumer-redress.ec.europa.eu.
Before starting any formal proceedings, please contact us at privacy@hugglegames.com so we can try to resolve the issue informally.
16. Apple and Google terms
If you downloaded a Game from the Apple App Store: these Terms are between you and Huggle Games only, not Apple Inc. ("Apple"). Huggle Games, not Apple, is solely responsible for the Game and its content. Apple has no obligation to provide maintenance or support for the Game. If the Game fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the Game, including product liability claims, claims that the Game fails to meet legal or regulatory requirements, consumer protection or privacy claims, or intellectual property infringement claims. You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the Game must also comply with the App Store's Usage Rules.
If you downloaded a Game from Google Play: your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the Game.
17. Changes to these terms
We may update these Terms to reflect changes to the Services or the law. We will post the new version on this page and change the "Last updated" date. If the changes are significant, we will give you reasonable notice in the Games or on this page before they take effect. If you keep using the Services after the changes take effect, you accept the updated Terms. If you do not agree, please stop using the Services.
18. General
- Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about the Services.
- Severability. If any part of these Terms is found invalid or unenforceable, the rest remains in effect.
- No waiver. If we do not enforce a right, that does not mean we waive it.
- Assignment. We may transfer our rights and obligations under these Terms to another company, for example in a merger or acquisition, as long as your rights are not reduced. You may not transfer yours without our consent.
- Language. These Terms are written in English. If we provide a translation and there is a conflict, the English version prevails, unless the law requires otherwise.
19. Contact us
Questions about these Terms? Get in touch:
Huggle Games Yazılım Anonim ŞirketiBarbaros Mah. Begonya Sk. Alive Tower No: 7 İç Kapı No: 1
34746 Ataşehir / İstanbul, Türkiye
Email: privacy@hugglegames.com